Larger companies usually need an on-site visit once a week to address user issues, maintain hardware, install equipment, etc. The list of tasks can be compiled and prioritized by the client, or users can send their issues to us directly and we will compile them. In many cases, we can replace a full-time network administrator by combining a weekly visit with remote support. With your permission, I install a small program on your servers and workstations that allows me to remotely access your systems. By doing this, we can respond to service requests in minutes.